1. Operator Identification
quobek.com is operated by quobek.com LLC, EDRPOU 15679378, 27 Velyka Vasylkivska St, Kyiv, 03150, Ukraine. Contact: contact@quobek.com, +380 679 299 4323. Managing Director: David Costa. Tour operator activity is licensed under Law of Ukraine 'On Tourism' No. 324/95-VR dated 15.09.1995 and Law of Ukraine 'On Licensing of Types of Economic Activity' No. 222-VIII dated 02.03.2015.
2. Website Use
By using quobek.com you agree to these terms. We provide information about coach and rail tours. Under Law of Ukraine 'On Electronic Commerce' No. 675-VIII dated 03.09.2015 we display our full name, registration details, location and contact email. Advertising is truthful and identifiable under Law of Ukraine 'On Advertising' No. 270/96-VR dated 03.07.1996.
3. Booking Conditions
Bookings are confirmed when full payment is received. Pre-contract information is provided under Law of Ukraine 'On Consumer Rights Protection' No. 1023-XII dated 12.05.1991, including business identity, contact details, terms and dispute procedure. The total price includes all taxes and fees; no hidden charges. Payment terms: 50% deposit on booking, balance due 30 days before departure.
4. Price and Payment
Total price is shown in UAH including all taxes and fees. Payment methods: bank transfer or card. We do not store card details. All payments are processed securely.
5. Personal Data and Cookies
We process personal data under Law of Ukraine 'On Personal Data Protection' No. 3911-IX dated 25.04.2024. Cookies are used under Law of Ukraine 'On Electronic Communications' No. 1089-IX dated 16.12.2020 and Law of Ukraine 'On Personal Data Protection' No. 3911-IX dated 25.04.2024. Consent is required except strictly necessary cookies.
6. Dispute Resolution
Consumers may apply to the State Service of Ukraine for Food Safety and Consumer Protection for dispute resolution. See Law of Ukraine 'On Consumer Rights Protection' No. 1023-XII dated 12.05.1991.